At a time when companies have stated that“good help can be hard to find”, Lagoon Funatics has brought in a world-class hospitality veteran to lead its Lago Mar Lagoon operations. Navigating the pandemic at a breakneck pace, Lagoon Funatics’s innovative management approach has propelled one of its clients to become the segment market-leader across the United States. In order to continue innovating and enhancing the customer experience, the search commenced for a leader with experience and vision. That quest has culminated in the appointment of Steven Schwartz as General Manager of Lago Mar Lagoon.
April DeBock, Co-Founder and Managing Partner of Lagoon Funatics stated, “Steven’s experience managing operations aboard floating resorts undoubtedly contributes to the day-to-day operational efficiency of Lagoon Funatics amenity management on Land.
Steven’s technical aptitude, attention to detail and extreme empathy aligns with our redundancy in safety, security and service managing resort amenities. In his role, Steven will lead our park operations, logistics, event and amenity management services for the Land Tejas’ Largest – Lagoons' licensed technology-based Amenity in the US, the Lago Mar Lagoon in Texas City, TX.
After a successful career starting in New York and moving down the coast to Florida before assignments around the globe and a more recent 10 year role at Carnival Cruise Line, Steven has shared, “My life has always been centered around making people happy and ensuring a great experience for everyone. Working in various hospitality fields in and various states, it can be difficult to know where you want to land your feet. I am now happy to call Houston, Texas my home and be with the Lagoon Funatics team as General Manager of Lago Mar Lagoon!”
Balmoral was a big winner in the recent 2019 Greater Houston Builders Association’s Houston’s Best PRISM Awards taking home five trophies.
The Balmoral development was highlighted by the consulting firm, as it experienced a 40% sales increase, compared to 2019.
Lagoon FUNactics is setting up high standards when it comes to providing real value in all ways possible to communities and to increase more effective revenue opportunities.